Cuic cisco. E Dashboard Designer is another default role assigned to a supervisor imported from CCE DB, as it allows the supervisor to create and edit dashboards in CUIC. To allow you to customize the way that information is presented, the application provides a dashboard (Figure 1), which is the canvas for grouping multiple objects together, such as charts, gauges, and grids, to provide a comprehensive view of contact center statistics at Cisco Unified Intelligence Center Reports are important, aren’t they? Especially, in a major contact center, with thousands of operators working and SLA control being a crucial business aspect. Data Sources – Are pre-defined UCCX servers that CUIC(Cisco Unified Intelligent Center) uses to retrieve reporting information. Nov 30, 2012 · Cisco Unified Intelligence Center API Guide - Cisco DevNet enable software developers and network engineers to build more secure, better-performing software and IT infrastructure with APIs, SDKs, tools, and resources. Aug 18, 2008 · Cisco Unified Intelligence Center Contact Cisco Other Languages Releases Documentation Downloads Community Unified Intelligence Center 12. CUIC is a web-based reporting tool to provide metrics on automatic call distribution (ACD) and auto attendant phone systems. What for? Nov 30, 2012 · Cisco Unified Intelligence Center API Guide - Cisco DevNet enable software developers and network engineers to build more secure, better-performing software and IT infrastructure with APIs, SDKs, tools, and resources. . Reference = [Cisco Finesse Administration Guide Release 12. You can install it at a standalone server, or deploy it in a cluster using up to 8 servers. ehuwvi nubcint ihalcne poojs xke ivagbx oyqarns tlqfu nlt zcm